Frequently Asked Questions
Everything you need to know about shopping with Olsen Fashion
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for clothing?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label and drop your package at any authorized shipping location.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Olsen Fashion, we are committed to ethical production. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim to reach 100% sustainability by 2026.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress every step of the way.